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FAQ

HOW TO USE

If you still have questions, please feel free to contact us.

Multimedia

4G Smartwatch for Kids 

Connect one end of the USB Cable to the USB/Charger Port on your watch (on the left side). When it is charging, it will display “USB charger connected" on the screen for 5 seconds. 
Please fully charge the kids smart watch before first use (approximately 2 hours for a full charge).

The watch strap with a quick-release pin on both ends, which can locks your watch precisely and firmly. Easy to install and take off.

1. Turn off the watch first, and use the USB cable to connect the watch and the PC, add your favorite songs to the "My Music" folder.

2. For adding new music, please confirm the downloaded music is in MP3 format.

1. Turn off the watch first, and use the USB cable to connect the watch and the PC, find your photos in the "Photos" folder and find your videos in the "Videos" folder.

2. For adding new photos, please confirm the downloaded photos is in JPG format.

Usually, the battery will last 5-7 days after full charged, but the standby time will be different under different conditions. For example, it will be reduced if you often use Music or tap the screen from time to time. If you want the device to run longer, please go to the APP page to turn off a few of the functions that you seldom use.

All product purchased online are guaranteed for 12 months. Each smart watch package comes with a warranty card which you can check the detail information on the card or contact our after service team that can help you active your warranty card.

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